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LEADERSHIP TRAINING
Many executives have landed their positions as a result of their superior technical skills. Our leadership development program will enable your organization to transition valued managers into successful executive leaders
ART OF NEGOTIATION
Our training program will help people define their own rules and beliefs about negotiation and how they either support or get in the way of success. By developing negotiating skills employees will become more confident, assertive, motivated, achieve better working relationships and obtain more win-win deals, using effective negotiation skills and behaviours to gather information.
ASSERTIVENESS TRAINING
Assertiveness training is a type of behavior therapy in which people are taught appropriate methods of asserting themselves in various situations through honest and direct expression of their feelings. Assertive communication can strengthen relationships, reducing stress from conflict and provide social support when facing difficult times.
BEHAVIOURAL RE-ENGINEERING
Much of our career success will be a function of our ability to shape the behavior of others, understanding how people learn is one of the key skills you will need. A deviation in the behavior of an individual is a function of his personality and the environment in which he is into. At times there might be even a shift in the group norms and behavior. Our expert team, in parallel relation with the head/HOD shall diagnose the change aspects through group discussion and focus interviews, script the pattern of change from the norms (Distance matrix), and strategize the intervention actions.
CHANGE MANAGEMENT INTERVENTIONS
A Rapidly changing business environment requires that organizations plan and control organizational and behavioral change effectively. The change may be due to change in the market conditions; change in the technology; failure to innovate; innovations in the workplaces and the like. Thus an organization is forced to mange changes that take place in every sphere of business. We address the change management through: System-wide organizational assessment; Strategic planning; and Individual and organizational development and training.
CONFLICT MANAGEMENT AND RESOLUTION TECHNIQUES
We provide a program that will help you to create an environment that embraces conflict in a manner that forges creativity and progress. We help you to understand the conflicts in your organization and enable your company to grow stronger.
EMPLOYEES QUOTIENT PROFILING (EMOTIONAL) AND TRAINING
Emotional Intelligence is the capacity for effectively recognizing and managing our own emotions and those of others. Emotions have the potential to get in the way of our most important business and personal relationships. Self control, empathy, team work, self confidence, achievement orientation, conflict management are some of the competencies of emotional intelligence. In the workplace, it influences how we relate to others and how we handle relationships. In this workshop, participants will explore the concept of EQ, learn their EQ, understand ways in which their current EQ can be enhanced and hone their social and personal competencies
MOTIVATION/ TEAM BUILDING EXERCISES
It prepares individuals, and in particular managers, to increase motivation levels within any organization. It provides a strong foundation on motivation theory as well as a roadmap from which a successful motivation system can be built on.
STRESS MANAGEMENT
Training seminars enable the participants to understand the processes which will make them more effective and increase their confidence and sense of achievement reduced stress levels; feel more in control of their daily activities; increased confidence in handling difficult behaviour in others; able to manage colleagues and friends effectively; enjoyed a more balanced lifestyle; increased work effectiveness and productivity
TIME MANAGEMENT
Time can't be managed, time is uncontrollable, and we can only manage ourselves and our use of time. Time management is actually self management. It’s interesting that the skills we need to manage others are the same skills we need to manage ourselves: the ability to plan, delegate, organise, direct and control. Time management training courses and workshops will help employees to increase their work effectiveness and productivity, achieve greater control of their daily activities and overcome work stressors, manage priorities, enjoy a balanced life style, have control of their daily activities.
ART OF COMMUNICATION
An art that has be mastered by every individual for effective performance. Ineffective communications (both verbal and non-verbal) can detriment organizational performance. Effective communication can enhance an individual’s personality and create a high level of confidence and a sense of personal achievement. It is a weapon to impress and persuade others effectively with ease and confidence. Our training program helps in identifying the individual’s strength and weaknesses, trains them to strategize their areas of improvement, speak with more confidence and listen carefully to build rapport, analyse and utilise body language proficiently, guide conversations to influence people.
CREATIVITY BOOSTERS
Creativity and Innovation is the key to success, particular in the current economic environment. Creativity training is a key element in the process. The training program will provide the participants with skills that will allow them to understand and apply the process of creativity and innovation. Understand their personal role in creativity and innovation. Understand key elements of the environment relating to creativity and innovation. Learn and use a range of powerful techniques for creative problem solving and decision making.
RELATIONSHIP MANAGEMENT
Effective customer service and customer relationship management, to both your internal and external customers, will cause your Human Resources department to be viewed as a strategic partner to management and staff. Good customer relationship management entails thoughtful customer care and customer experience design. Customer satisfaction and loyalty are directly tied to the quality of your customer relationship management. The customer has to feel good about doing business with you. Our experts provide a detailed CRM module focusing on the data mining process; pre-sales call; negotiation; follow-up process; closing the sales; loyalty programs for customers; and customer retention strategy.
PROJECT MANAGEMENT
A training program designed specially to educate the participants on the nuances of the project management. The program will cultivate the participants, the need to work as a team and the result of cohesive team in delivering the time-based output. Will educate the participants to estimate task work and durations accurately; document assignment work packages so everyone know what to expect; report actual accurately and estimate remaining work; Cope with shifting priorities; function effectively in a multi-project environment
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